How telus billing support can Save You Time, Stress, and Money.
How telus billing support can Save You Time, Stress, and Money.
Blog Article
Each and every one that phone calls the tech support range is wishing to talk to a true particular person immediately. Not one person would like to need to jump by way of a maze of issues in hopes of basically currently being set inside a que to talk to an actual person!
Hey @DjE we will unquestionably do what we can easily that can help. Is it possible to make sure you ship us A personal message and We are going to go from there?
It's now been two months and my issue While using the billing has not been solved , I are customer Telus for more than twenty years which customer service is horrendous! I questioned to speak to supervisor several over and over last. She claimed she would In addition they needed me to go to the keep in which I fall the cellular phone off and acquired the cellular phone when I advised her I did everything on line she didn’t believe me? The cellphone I received the box was opened and there was no Actual physical Sim card and or Sim card I had asked for an eSIM, which wasn’t there. I needed to go right down to the store to have why was my box open up? Why wasn’t my box sealed? Phone drop batteries is very quite sluggish like my aged telephone was way much better than this matter. I think they gave me a aged cellphone is just how they handle customers with extended as they reward loyalty ?!!!
00 additional a month. Though my contract claims promo rate is for 2 yrs my bill states it's one particular yr. After shelling out an afternoon now attempting to get aid, after the 3rd individual I spoke they explained they're going to check into it and get in touch with me back. I did not get a simply call back with answers. This is completely unacceptable. I regret signing up with Telus and can explain to Everybody I understand to by no means enroll with them. Away from curiosity I identified as Shaw and instantly had the call answered and the person I spoke with was very clear and articulate. Emotion trapped within a agreement and on the mercy of an enormous procedure which includes no assist for its customers.
• I to begin with renewed my deal following Talking with an agent named Abdul, who gave me a offer that I acknowledged, even though it couldn’t match an offer from Rogers.
I'm requesting a clear breakdown of my agreement, like all applicable reductions, and a good resolution to the problems I’ve skilled. Furthermore, I request that someone critique the call recordings to comprehend the inadequate treatment method I received from numerous brokers.
following the agent critique my account he reported i can't provide you with a deal or credits like you have now with your exiting account, so i just gave up and hangup the mobile phone.
If our reply resolved your issue, you should click on Take as Solution to help Other people inside the Group.
The TELUS workforce acknowledges that our operate spans many Territories and Treaty locations and we've been grateful for the traditional Knowledge Keepers and Elders that are with us these days, those who have long gone just before us as well as youth that inspire us.
I will terminate each of the services property and mobile with Telus and convey to my family and friends to do so, that was the worst encounter I bought with Telus
In the approaching months and months, we will be Doing work to increase the goods and services supported, so keep checking back for updates.
The hrs they have are certainly not Performing properly with my do the job and caring for an aged member of the family frantic agenda. I also chatted However they informed me I need to connect with in.
The Television signal has actually been misplaced because Friday, September 27th along with the technician who confirmed up yesterday, September Telus technical support thirtieth could not resolve the challenge immediately after shifting the Tv set cable box and cable. I was knowledgeable that the online market place Modem needs to be transformed also, but he didn't have it.
Skilled was incredibly handy. I had been acquiring incredibly annoyed as absolutely nothing seemed to be Performing. He walked me through the procedure with basic Recommendations. And it eventually worked. Fantastic job!
I’ve in no way used such a service just before, but it was uncomplicated and very valuable. I realized that my concern was going to wipe out my entire holiday break, and you simply literally saved me.